Frequently Ask Questions
Frequently Asked Questions
Have a question? Check our frequently asked questions below. Answer not here? Drop us a line!
What makes this pad better?
Using the same orthopedic base as used in hospital products & space, our pads are made with comfort core panels that are guaranteed by our supplier not to break down.
What are the measurements of your pads?
Our pads are approximately 28" or 31" long by 34" (17" top to bottom)
How thick are your pads?
We make 4 different thickness.
Choose AA=3/4", A=1", B=1-1/4", or C=1-1/2" depending on what you need with your saddle/horse combination.
Why does it look like your pads are so thin?
BE Saddle pads are available in 4 thickness; 3/4", 1", 1-1/4" & 1-1/2"
We place our comfort core only where its needed. Regardless of thickness, our special designed pads are build to where they contour down to the edge, therefore they "look" thin. Unlike old style of pads on the market that are cut off straight and thickness shows all the way out to the edge (applying more pressure on the horses back that is not needed) our pads are contoured down so less friction and a sleek look and close contact under your leg.
Is there a Warranty / guarantee on your pads?
Our pads have a Lifetime guaranteed against core compression on our panels and one year on workmanship. If you have a problem with your pad, simply contact us.
Will this pad work on high & Mutton withers?
Our Original BE pad has been specifically designed to be open in the front and rear to allow for freedom of fit for both high & mutton withers. Our pads have a deep wither and tail relief and stay in place.
Are wear leathers on all pads?
Yes, all our pads have wear leathers, we feel it's an important part.
Do these pads work with saddles that have dropped rigging?
Yes, our pads are approximately 17" top to bottom which measures 34" side to side.
How can I clean my Pad?
Lightly brush the wool or fleece side to remove any hair after use. Use hose and sprayer to remove dirt, then flip it over felt side exposed to hang dry. Always let felt / fleece dry out before use.
Can I bring my horse and saddle for a fitting?
Yes, you may bring your horse and saddle to our ranch and we can help you with fitting. We have a large outdoor arena right beside our Store.
Do you have a return policy?
We have a 15-day Exchange policy. Not a money back return. After trying it for up to 15 days, you can return your pad to get a different thickness 1 time. You pay shipping and this allows you to choose a thickness to try, ride it and make sure it's the right one.